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MANUAL

MANUAL delivers healthcare at scale thanks to its comprehensive digital clinic. Our ambition is to extend the healthy years of many lives in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss. The company has steadily grown since inception, with $30m funding from leading investors, we're now serving 500k+ patients, across 2 geographies. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change, and fully vertically integrated management of the treatment journey, under one roof. Innovating on healthcare delivery, MANUAL provides patients with engaging treatment plans generating superior clinical outcomes: 90%+ of patients see an improvement in their Quality of Life (QoL) within 6 months.

http://www.manual.co
201-500 employees

Growth Trajectory

Manual.co demonstrates growth potential through its expansion into new markets like Brazil, its continuous product development with plans like the Complete Hair Loss Plan, and its focus on innovation in areas like enhanced testosterone blood tests. The company's investment priorities include customer acquisition and medical team expansion, which further support its capacity for future growth and market penetration.

Technical Challenges

Tech Stack

Team Size

Key Risks

Competition from other online vendors and traditional hair clinics could impact market share.
Potential side effects of prescription treatments could lead to customer attrition and regulatory scrutiny.
Reliance on third-party pharmacies and delivery services creates vulnerabilities in the supply chain.

Opportunities

Expanding into new men's health areas, such as skin health or mental wellness, to broaden the customer base.
Developing proprietary formulations and delivery methods to differentiate from competitors and improve treatment efficacy.
Leveraging data analytics to personalize treatment plans further and improve patient outcomes.
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